Kali Hoteles’ handling of guest safety

What we do at our hotels for securing the safety of our guest:

  • We follow the guidelines and recommendations of local authorities
  • All Kali Hoteles’ properties have been provided with information about COVID-19 and management instructions
  • Increased focus on hand hygiene on all of our hotels
  • Increased cleaning and hygiene protocols
  • Regular disinfection of exposed surfaces such as door handles, card terminals and elevator buttons with anti-bacterial liquids
  • Offer disinfectant dispensers in public areas to our guests
  • Observance of the procedures for dealing with colleagues who are ill

Security precautions that anyone can take to protect themselves and others from COVID-19

  • Frequent hand washing
  • Have hand disinfection ready
  • Avoid unnecessary hand contact
  • Avoid touching eyes, mouth and nose
  • Cover the mouth with the elbow when coughing and sneezing
  • Keep at least one meter away from coughing or sneezing persons

For Kali Hoteles, the most important thing is to ensure that all our clients and guests feel comfortable, as in their own home, which is why we have developed different actions focused on providing you with the service, quality and products that you deserve.

On this occasion we want to share with you our different measures, programs and actions focused on our new normal based on prevention and hygiene, seeking as a priority to offer fully sanitized and safe spaces to our clients and collaborators.


Facing the new normal, at KALI HOTELES we generate a global program whose vertices lie in prevention, hygiene, disinfection and sanitation. This includes the application of cleaning and disinfection products, as well as the use of ambient ionizing machines in the different areas of our hotels.

All our collaborators are trained with the protocols of prevention, hygiene, disinfection and sanitation, favoring hand washing, healthy distance, constant cleaning of work spaces and equipment, as well as the necessary equipment for their safety and that of those around them. .


Hand in hand with our prevention and hygiene program, at KALI HOTELES we have implemented a new ZERO CONTACT technology when you check in through our exclusive WEB CHECK IN that works through your cell phone and your reservation confirmation number (after validation), likewise, the key to your room is sent to your mobile device for you to access via BLUETOOTH and without any setbacks!


At KALI HOTELES we are aware of the need to have work spaces in these times that respond to the high standards of hygiene, cleanliness and safety that you deserve, that is why at KALI HOTELES we implement the possibility of making your HOTEL OFFICE from our different locations and work in a more comfortable way and with all the executive services that are required today. If you require more information about this service, please contact us.

By official provision due to the coronavirus (COVID-19), some hotel facilities or services may present closures or schedule changes, more information will be provided at the time of Check In.

At Kali Hoteles we are committed to our social responsibility with these actions and are sure that together and following all the recommendations established by the health authorities we will be able to gradually resume our daily rhythm of activities.

This information is valid until further notice and may be updated.